Sebastian Ditrich

I haven't used the service in the traditional sense yet, but I received half an hour of advice on security and improvements to my house, completely free and very professional. I am thrilled!

San Kueh

It took a very long time (1 hour) until the emergency service arrived, on the phone it was said 10 minutes and a maximum of €100. Then €171 were due although the door was open after 3 minutes.

Selma Muminovic

Travel costs 20 euros per 15 minutes and of course they took 20 minutes to get to me. So 40 € + 100% surcharge because I called after 6 PM. Same for departure costs! So far 180 € just for travel. The total bill came to 360 €, for 20 seconds of actual work. Did they say anything about the costs on the phone when I inquired? NO! Pure scam! Be careful!

MyJDK123

In response to my question on the phone about what costs I should expect, I was told that it couldn't be said exactly, it depends on what the technician finds on site. Even after I mentioned that I had simply locked myself out, the question about the price was avoided. I was only given the indication that it generally costs 'about 50 EUR' and everything else depends on how long the technician takes. The good man had work for about 60 seconds and charged nearly 180 EUR for it. Biggest price driver: The travel costs with 80 EUR, as supposedly 26 minutes each way were necessary. As a customer, you absolutely cannot verify this, as you have no idea where the technician starts. Due to the completely opaque pricing and the avoidance of specific questions, one feels cheated.

Ümit Sen

On the phone, only flat rates are mentioned and no mention of the surcharges. €340 for forgetting the key inside the door on a Sunday. They do not respond to emails and the invoice only provides a mobile number that goes to an emergency call center. No callbacks occur... Not recommended. In such cases, always ask for fixed prices over the phone.